FAQ & Help
Registering an account
How do I create my account?
All accounts are automatically created with the email provided at the checkout. Once you complete your purchase you will receive 3 emails – an invoice, subscription confirmation and an email containing your login information (username and password – which you can then change in your account settings).
I didn’t receive my login information
Sometimes the login information can land in promotions tab or in spam – please check all email folders for your information.
Another reason for not receiving your login information is a typo in your email address (which can happen with credit card payments). Send us an email at firstname.lastname@example.org and we are happy to help.
I made a typo In my email at purchase
Send us an email at email@example.com we are happy to help.
It shows my username or password is Incorrect
Usually this is the result of a typo when typing in your password (we know your first password is a long one, but it has to be for security reasons).
An easy workaround is to use the forgotten password feature as this will allow you to set your own password.
This didn’t solve the issue? Contact us, we are happy to assist you ( firstname.lastname@example.org )
What happens when I cancel my membership
You will loose access to our library of printable once your subscription period ends.
How do I cancel my account?
You can cancel your account in your account settings or by managing your account through the link provided in your order receipts and payment reminders.